Last Updated: September 1, 2026
Introduction
Canyon-reach ("we", "our", or "us") is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your data when you visit our website canyon-reach.com and use our services.
Information We Collect
We collect information that you voluntarily provide to us when you:
- Fill out contact or booking forms on our website
- Subscribe to our newsletter or communications
- Communicate with us via email or other channels
- Purchase route packages from our service
The personal information we may collect includes:
- Name and email address
- Billing and payment information
- Travel preferences and interests
- Communication history with our team
Automatically Collected Information
When you visit our website, we may automatically collect certain technical information, including:
- IP address and browser type
- Operating system and device information
- Pages visited and time spent on site
- Referring website addresses
How We Use Your Information
We use the information we collect to:
- Process and fulfill your route package orders
- Communicate with you about your purchases and inquiries
- Send you relevant updates about routes and seasonal information
- Improve our website and service offerings
- Comply with legal obligations
Information Sharing
We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:
- With service providers who assist us in operating our business (payment processors, email services)
- When required by law or to protect our legal rights
- In connection with a business transfer or acquisition
Data Security
We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet is completely secure.
Data Retention
We retain your personal information for as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required by law. You may request deletion of your data at any time.
Your Rights
Depending on your location, you may have the following rights regarding your personal information:
- Access to your personal data
- Correction of inaccurate data
- Deletion of your data
- Restriction of processing
- Data portability
- Objection to processing
Cookies
Our website uses cookies to enhance your browsing experience. For detailed information about our cookie practices, please see our Cookie Policy.
Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites and encourage you to review their privacy policies.
Children's Privacy
Our services are not directed to individuals under 18 years of age. We do not knowingly collect personal information from children.
Changes to This Policy
We may update this Privacy Policy periodically. We will notify you of any material changes by posting the updated policy on this page with a revised "Last Updated" date.
Contact Us
If you have questions about this Privacy Policy or wish to exercise your data rights, please contact us at:
Email: [email protected]
Address: 142 Heritage Lane, Suite 8, Kingston, Ontario K7L 2X9, Canada